Diamond Concepts and Consulting has partnered with many clients in the utilities industry and various other industries. We have developed Customer Information Systems, Activity Based Management, and other internal operating systems, where our consultants have participated in key design, development, support, and maintenance roles in the successful implementation of these systems. We have shared our key expertise in:

Project management		Documentation
Programming training		Functional Analysis
Database design		Online Help
Testing		Technical Support

In addition, we have authored or supported the following Customer Information System (CIS) components:

Customer Accounts	Mobile Data Dispatch	Services Contracts
Feedback	Write-Offs	Accounts Receivable
Accounts Payable	Gas Transportation	Credit and Collections
Credit History / Scoring	Usage History	Cash Management
Teller Systems	Data Warehousing	General Ledger
Service Accounts	Service Orders	Financial Reporting
Installed Services	Smart Meters	Revenue Reporting
Outage Restoration	Bill Print	Interfaces
Industrial Billing	Site/Grid Redistricting	Meter Data Management Systems